Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

The staff at western computers and his name is toofiar is absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and a welcoming attitude. They are not only professional but also go above and beyond to ensure customers have a great experience. Their attention to detail, patience, and kindness truly…

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

• Clean, organised, tidy store • Staff always visible and eager to help without being pushy • Impeccable, fast service everytime I have visited • Appointments can be booked through the Support app • Service team are upfront and honest about the potential complications with repairs, and repairs are always completed quickly Living in Chester,…

I booked an appointment for here through Apple directly, I was having some significant difficulties with my iphone 11 pro. Unfortunately the phone was not salvageable despite their attempts to sort it, the guys working there were really helpful at giving advise about getting a new phone. There was no pressure to purchase in store…

Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

Absolutely fantastic customer service, very attentive very friendly. The technician knows what he’s doing and had my phone fixed in 2 hours on a Sunday which is rather astonishing. They genuinely care about the customers and provide a top quality service that you rarely get nowadays, truly a cut above the rest and so I…

I did not go in the store with intention of buying a new iMac but was aware that mine was showing its age. The manager there did an excellent job in justifying why it was worth getting a new one. He was exceptionally helpful and knowledgeable, arranged speedy delivery, checked that all was as it…

Fabulous service and value when buying my new phone last week. Process made very easy by the salesman who gave me great advice and transferred all data from my old phone to my new phone. Would definitely recommend.

I recently bought the iPhone 16 Pro Max from water computer and I couldn't be happier with the entire experience. The ordering process was smooth and hassle-free. The staff - manager Brad b was extremely helpful and knowledgeable, answering all my questions and making sure I got the right model and storage option. Highly recommend…

Went in on Thursday with a broken camera on my iPhone. I had booked an appointment but turned up 10 minutes early which was no issue. The service I received (I think from the manager) was great. He explained everything clearly and the process that my phone would have to stay with them for 2-3…

Joost, was so informative, helpful and extremely patient with our questioning when considering an updated model of phone. His knowledge was extreme and questioning to how I currently used my found to establish the correct model for my new purchase. Thank you once again Joost would highly recommend you and your staff. Nothing was too…

10/10 amazing! Had a smooth and great experience at Western. I have been looking for a new iPad and was kindly assisted by Rhys who was extremely knowledgeable and friendly, he helped my decision and informed me of the in-store offers available. Would definitely recommend this store.

I had the pleasure of working with Brad W, during my visit to the Store, and I couldn’t be more impressed! From the moment I walked in he greeted me with a warm smile and a willingness to assist. Brad W took the time to understand my needs and was extremely knowledgeable about the products…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

I had an excellent experience with the support team today! My iPhone stopped charging during the night for no apparent reason, and the team quickly diagnosed the issue. They not only solved it but also provided me with a new charger, as my old ones seemed to be incompatible—completely free of charge! Everyone was professional,…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Brad b helpful when he served me with my new iPad mini I would always recommend Brad to talk to when purchasing any apple product great service well done Brad b

Steven was fantastic, incredibly knowledgeable and patience of a saint! Thank you for being such a great help and resolving the issue I had with the iMac and iPhone. 10/10 service, highly recommend. Fortunate to have this place in Chester!

I visited this store at the weekend as I needed earphones. I was served by Jack and Ste. I cannot recommend their services highly enough. They genuinely want to help and at no point did I feel pressured into making an expensive purchase. 10/10. I will most definitely be back.