I had an excellent experience with the support team today! My iPhone stopped charging during the night for no apparent reason, and the team quickly diagnosed the issue. They not only solved it but also provided me with a new charger, as my old ones seemed to be incompatible—completely free of charge! Everyone was professional,…

I had an amazing experience at the Western computers thanks to Toofair. He was incredibly knowledgeable, patient, and went above and beyond to help me find the perfect device. He took the time to explain everything in detail, answered all my questions, and made sure I was completely comfortable with my purchase. His friendly and…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

“I had an outstanding experience with Jack while getting help with my iPhone phone. His service was fantastic—he was knowledgeable, patient, and incredibly helpful throughout the process. Jack went above and beyond to ensure everything was sorted out efficiently. Truly excellent customer service. Highly recommend!” With all other customers before Jack got to me ,…

Perfect customer service. Brad B helped in choosing the perfect product. He was so polite and helpful. Highly recommended

On 26/10/24 I went in to western computer and was served by Jack. Who was absolutely brilliant did not try to oversell which convinced me to buy my new mini iPad from him. I paid A small fee and he set the whole thing up for me today I went back and spoke to him…

I bought a new phone today and Joost helped with everything. His knowledge is amazing and skills appear endless. He made the process so straightforward and we’re so grateful. This is our go to place for phones & computers. Such a helpful & friendly service. A huge thank you.

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Excellent customer service. We went in with a couple of issues with transferring from an iPhone 12 to 15 and also re syncing an Apple Watch. We had spent hours trying to sort it all and the gentleman sorted it all in under 30 mins! Can’t thank them enough for all the help received. Two…

I had the pleasure of working with Brad W, during my visit to the Store, and I couldn’t be more impressed! From the moment I walked in he greeted me with a warm smile and a willingness to assist. Brad W took the time to understand my needs and was extremely knowledgeable about the products…

Bought a MacBook Pro 16-inch recently and Toofair was fantastic! Super helpful, knowledgeable, and made the whole process smooth and easy. Great customer service—would definitely recommend asking for Toofair next time you visit!

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

10/10 amazing! Had a smooth and great experience at Western. I have been looking for a new iPad and was kindly assisted by Rhys who was extremely knowledgeable and friendly, he helped my decision and informed me of the in-store offers available. Would definitely recommend this store.

I came in with an issue with my IPhone rosay. I was served by a lovely young man called Will who provided me with the solution to my problem in less than 5 minutes! I have also used Western Computers before when I needed a new screen on my laptop. I would always use these…

Excellent service from Joost, he went way over and above the call of duty to help me with complex issues I had with data transfer which didn’t involve me buying a new computer! I will always go here for any new purchases in the future- I cannot recommend highly enough. Thanks so much 😻

Outstanding customer service from Sammy,I went in to discuss buying my first iPhone from Western Computer having previously bought an iPad from them.I told him of my preferences and he guided me to the iPhone suitable for me,he couldn’t have been more helpful explaining things whilst setting it up,nothing was too much trouble.All in all…

The guys in the Cheltenham iStore / western computers were super helpful when My AirPod Pros developed a fault. I booked a slot for inspection via the official Apple support app and popped in the next day. When I arrived they guys couldn’t be more helpful! Initially expecting the AirPods to be repaired over several…

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

Sam is extremely knowledgeable and helpful. Always impressed with their services here!. Super easy transaction when I bought my wife her birthday present!

Absolutely fantastic customer service, very attentive very friendly. The technician knows what he’s doing and had my phone fixed in 2 hours on a Sunday which is rather astonishing. They genuinely care about the customers and provide a top quality service that you rarely get nowadays, truly a cut above the rest and so I…