• Clean, organised, tidy store • Staff always visible and eager to help without being pushy • Impeccable, fast service everytime I have visited • Appointments can be booked through the Support app • Service team are upfront and honest about the potential complications with repairs, and repairs are always completed quickly Living in Chester,…

The guys in the Cheltenham iStore / western computers were super helpful when My AirPod Pros developed a fault. I booked a slot for inspection via the official Apple support app and popped in the next day. When I arrived they guys couldn’t be more helpful! Initially expecting the AirPods to be repaired over several…

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

I had an excellent experience with the support team today! My iPhone stopped charging during the night for no apparent reason, and the team quickly diagnosed the issue. They not only solved it but also provided me with a new charger, as my old ones seemed to be incompatible—completely free of charge! Everyone was professional,…

I recently bought the iPhone 16 Pro Max from water computer and I couldn't be happier with the entire experience. The ordering process was smooth and hassle-free. The staff - manager Brad b was extremely helpful and knowledgeable, answering all my questions and making sure I got the right model and storage option. Highly recommend…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Went in on Thursday with a broken camera on my iPhone. I had booked an appointment but turned up 10 minutes early which was no issue. The service I received (I think from the manager) was great. He explained everything clearly and the process that my phone would have to stay with them for 2-3…

The staff at Western Computer Cheltenham were so helpful especially Joost Smit the Manager. He was patient and helpful when my attempt to transfer information from my old phone to the new one failed. Would thoroughly recommend this shop for anyone needing help with their phone purchase or when things go wrong. All the staff…

Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

“I had an outstanding experience with Jack while getting help with my iPhone phone. His service was fantastic—he was knowledgeable, patient, and incredibly helpful throughout the process. Jack went above and beyond to ensure everything was sorted out efficiently. Truly excellent customer service. Highly recommend!” With all other customers before Jack got to me ,…

Artur is outstanding. He never gives up and his brain works like a rocket, processing information at a breakneck speed. A stunning example of rapid problem solving and never doubting he could find the resolve to the problem, however complex.

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Brad b helpful when he served me with my new iPad mini I would always recommend Brad to talk to when purchasing any apple product great service well done Brad b

10/10 amazing! Had a smooth and great experience at Western. I have been looking for a new iPad and was kindly assisted by Rhys who was extremely knowledgeable and friendly, he helped my decision and informed me of the in-store offers available. Would definitely recommend this store.

Absolutely fantastic customer service, very attentive very friendly. The technician knows what he’s doing and had my phone fixed in 2 hours on a Sunday which is rather astonishing. They genuinely care about the customers and provide a top quality service that you rarely get nowadays, truly a cut above the rest and so I…

The staff at western computers and his name is toofiar is absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and a welcoming attitude. They are not only professional but also go above and beyond to ensure customers have a great experience. Their attention to detail, patience, and kindness truly…

Staffs were extremely helpful and patient. The two young guys at the front desk Jack and Steve were extremely helpful. I would highly recommend 👌.

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

Joost was exceptionally charismatic, insightful, patient and helpful. Got me a new phone all set up. Explained everything really clearly. Great experience and customer service!

I had an amazing experience at the Western computers thanks to Toofair. He was incredibly knowledgeable, patient, and went above and beyond to help me find the perfect device. He took the time to explain everything in detail, answered all my questions, and made sure I was completely comfortable with my purchase. His friendly and…