Joost, Rob and the team at iStore (was Western Computer) are *amazing*. As a small business owner I've been coming to them for IT support for my Apple tech for years. I recently upgraded my ancient (2018) MacBook Pro for a M4 processor MacBook Air. Even first thing on a Saturday morning they were able…

Very appreciative of the service Brad provided yesterday in reinstating my new I pad which I was locked out of as had forgotten the pass code. He was very thorough, informative and patient with me (an elderly lady!). Would definitely go there again if we had any other tech problems.

Fabulous service and value when buying my new phone last week. Process made very easy by the salesman who gave me great advice and transferred all data from my old phone to my new phone. Would definitely recommend.

Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

Exceptional service today from Bradley Wilson. Not being very tech savvy myself, Bradley explained everything and advised regarding Apple iMac options, saving me money in the process. The service was welcoming, friendly and informative, and exceeded all expectations. Bradley is an absolute credit to the store.

Absolutely first class service and knowledge was outstanding and best grade A customer case I've experienced in years. Brad W was a epic superstar and fully helped me decide and will be returning and referring Kind regards Russell Byham

just been back in to the Chelmsford Branch, as always great service, I was served by Brad W and also the store Manager Brad B. Both brads are very knowledgable and would highly recommend coming for any purchase or repair.

I recommend Western Computers wholeheartedly. I very rarely write online reviews, but, after 9 years of service, and four excellent Apple laptops for various household members, I feel I must pay tribute to this exceptional shop. I use computers for professional purposes, so can evaluate them after heavy use, involving many stored documents. Apple's hardware…

Been having issues with insurance company ref my iPhone 15. They needed a detailed report from an approved repairer. I called western computers and Louis was great. Told me to pop into store and he would do me a diagnostic report to send to insurance. Upon arrival of the store in Cheltenham I met Louis.…

Steven was fantastic, incredibly knowledgeable and patience of a saint! Thank you for being such a great help and resolving the issue I had with the iMac and iPhone. 10/10 service, highly recommend. Fortunate to have this place in Chester!

I was served by Jordan a very knowledgeable young man. He helped me choose the iPad that was good for my needs. I felt very confident that he knew exactly what required. He transferred all details from my old iPad to my new one which saved me the trouble of struggling through it. I will…

This is the 2nd purchase from Western Computer I've made - first an iPhone 16 Pro Max and this time a MacBook Air. My husband and I dealt with Alex and Yoost, who we have to say, were from the very start, courteous, friendly, helpful and patient . It's always stressful transferring from an old…

I really recommend Western Computers. The service and advice I received was excellent. The assistant I spoke to was very friendly and very helpful. There was absolutely no pushiness on her part - just helpful and down to earth advice to help me choose my new products. What might have been a stressful experience was…

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Seamless experience for a repair under limited warranty. Contacted Apple Support who advised me to book an appointment with my local Apple authorised service provider, within a few days of dropping off the laptop it was ready and repaired. Staff very knowledgable and friendly.

I had brilliant service from Dion. He was patient and helpful in trying to sort out a problem with my iPhone 15. I am of a generation that often struggles with tech issues but his friendly and helpful manner put me at my ease entirely in trying to sort out a problem on a busy…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Had a great experience at iStore Oxford. Angus was incredibly patient and kind with my elderly mum, who had lots of questions. The whole team was friendly and approachable, and we left with our issue fully resolved. You know it’s a solid place when Apple themselves refer you there in the absence of a local…

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.