Fabulous service and value when buying my new phone last week. Process made very easy by the salesman who gave me great advice and transferred all data from my old phone to my new phone. Would definitely recommend.

The service here from everyone was perfect but a special mention to Jack who offered great advice and went the extra mile. I cannot recommend this place enough. Thank you to all at iStore 🙂

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Steven was fantastic, incredibly knowledgeable and patience of a saint! Thank you for being such a great help and resolving the issue I had with the iMac and iPhone. 10/10 service, highly recommend. Fortunate to have this place in Chester!

I recently bought the iPhone 16 Pro Max from water computer and I couldn't be happier with the entire experience. The ordering process was smooth and hassle-free. The staff - manager Brad b was extremely helpful and knowledgeable, answering all my questions and making sure I got the right model and storage option. Highly recommend…

Went in on Thursday with a broken camera on my iPhone. I had booked an appointment but turned up 10 minutes early which was no issue. The service I received (I think from the manager) was great. He explained everything clearly and the process that my phone would have to stay with them for 2-3…

just been back in to the Chelmsford Branch, as always great service, I was served by Brad W and also the store Manager Brad B. Both brads are very knowledgable and would highly recommend coming for any purchase or repair.

Super nice and friendly staff! Special mention to Arthur who was able to help me solved my screen issue with my laptop very kindly. Highly recommend!!

Had a great experience at iStore Oxford. Angus was incredibly patient and kind with my elderly mum, who had lots of questions. The whole team was friendly and approachable, and we left with our issue fully resolved. You know it’s a solid place when Apple themselves refer you there in the absence of a local…

Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

Brad b helpful when he served me with my new iPad mini I would always recommend Brad to talk to when purchasing any apple product great service well done Brad b

Joost, was so informative, helpful and extremely patient with our questioning when considering an updated model of phone. His knowledge was extreme and questioning to how I currently used my found to establish the correct model for my new purchase. Thank you once again Joost would highly recommend you and your staff. Nothing was too…

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

I went to the iStore in Chelmsford. I got assisted by Deen. He was very helpful in answering all the questions I had. Especially as I have not owned an Apple device before. He even showed me some of the excesories, that I could use with my iPhone. He is a great addition to the…

Joost, Rob and the team at iStore (was Western Computer) are *amazing*. As a small business owner I've been coming to them for IT support for my Apple tech for years. I recently upgraded my ancient (2018) MacBook Pro for a M4 processor MacBook Air. Even first thing on a Saturday morning they were able…

I did not go in the store with intention of buying a new iMac but was aware that mine was showing its age. The manager there did an excellent job in justifying why it was worth getting a new one. He was exceptionally helpful and knowledgeable, arranged speedy delivery, checked that all was as it…

The staff at western computers and his name is toofiar is absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and a welcoming attitude. They are not only professional but also go above and beyond to ensure customers have a great experience. Their attention to detail, patience, and kindness truly…

I visited this store at the weekend as I needed earphones. I was served by Jack and Ste. I cannot recommend their services highly enough. They genuinely want to help and at no point did I feel pressured into making an expensive purchase. 10/10. I will most definitely be back.

Extremely helpful and patient advice today about options regarding iPhone 11 battery issues. Not pressured to purchase. I feel confident about buying from here in future