Absolutely first class service and knowledge was outstanding and best grade A customer case I've experienced in years. Brad W was a epic superstar and fully helped me decide and will be returning and referring Kind regards Russell Byham

I was served by Jordan a very knowledgeable young man. He helped me choose the iPad that was good for my needs. I felt very confident that he knew exactly what required. He transferred all details from my old iPad to my new one which saved me the trouble of struggling through it. I will…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Been having issues with insurance company ref my iPhone 15. They needed a detailed report from an approved repairer. I called western computers and Louis was great. Told me to pop into store and he would do me a diagnostic report to send to insurance. Upon arrival of the store in Cheltenham I met Louis.…

Exceptional service today from Bradley Wilson. Not being very tech savvy myself, Bradley explained everything and advised regarding Apple iMac options, saving me money in the process. The service was welcoming, friendly and informative, and exceeded all expectations. Bradley is an absolute credit to the store.

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Joost helped find me a new mobile during my hour of need (I’d destroyed my old one and needed a new one quickly for a sales event the next day). He sorted out the data and app transfer and guided me through every step in a helpful and fun way. Have recommended Western Computer already…

Fabulous service and value when buying my new phone last week. Process made very easy by the salesman who gave me great advice and transferred all data from my old phone to my new phone. Would definitely recommend.

I really recommend Western Computers. The service and advice I received was excellent. The assistant I spoke to was very friendly and very helpful. There was absolutely no pushiness on her part - just helpful and down to earth advice to help me choose my new products. What might have been a stressful experience was…

I had brilliant service from Dion. He was patient and helpful in trying to sort out a problem with my iPhone 15. I am of a generation that often struggles with tech issues but his friendly and helpful manner put me at my ease entirely in trying to sort out a problem on a busy…

I recommend Western Computers wholeheartedly. I very rarely write online reviews, but, after 9 years of service, and four excellent Apple laptops for various household members, I feel I must pay tribute to this exceptional shop. I use computers for professional purposes, so can evaluate them after heavy use, involving many stored documents. Apple's hardware…

just been back in to the Chelmsford Branch, as always great service, I was served by Brad W and also the store Manager Brad B. Both brads are very knowledgable and would highly recommend coming for any purchase or repair.

Very appreciative of the service Brad provided yesterday in reinstating my new I pad which I was locked out of as had forgotten the pass code. He was very thorough, informative and patient with me (an elderly lady!). Would definitely go there again if we had any other tech problems.

Seamless experience for a repair under limited warranty. Contacted Apple Support who advised me to book an appointment with my local Apple authorised service provider, within a few days of dropping off the laptop it was ready and repaired. Staff very knowledgable and friendly.

Joost, Rob and the team at iStore (was Western Computer) are *amazing*. As a small business owner I've been coming to them for IT support for my Apple tech for years. I recently upgraded my ancient (2018) MacBook Pro for a M4 processor MacBook Air. Even first thing on a Saturday morning they were able…

A pleasant and clean place with knowledgeable and polite staff. I came in for earbuds, and they provided fast and efficient service at no extra charge. I'm very grateful and highly recommend them.

I had an absolutely fantastic experience thanks to Bradley W. From the moment we began interacting, Bradley was professional, attentive, and genuinely dedicated to making sure everything went smoothly. He went above and beyond to ensure I was taken care of, answering every question with clarity and offering helpful suggestions along the way. It’s rare…

Excellent service from friendly staff. I’m so glad I brought my ancient MacBook to have the operating system reinstalled. It was quick and inexpensive. I would definitely use them again.