Really great service received from Paul and the team at Western Computer. I took my MacBook Pro in as I could hear something rattling around inside. The team kept it in for a repair and within 24 hours I'd had an email to say it was ready to collect. Not only did they repair it,…

I was served by Jordan a very knowledgeable young man. He helped me choose the iPad that was good for my needs. I felt very confident that he knew exactly what required. He transferred all details from my old iPad to my new one which saved me the trouble of struggling through it. I will…

I’m happy that I had my battery replaced with the Western Computer store in Leamington Spa! I dropped my phone off at 10:30am and received an email just before 2:30pm to say that it was ready to collect! Speedy service and will definitely use them again in the future!

Really friendly and knowledgeable staff. Were able to solve my problem despite it getting close to closing time on a Sunday. Highly recommend for apple product repairs.

Jack was really helpful today. He gave us lots of advice and help. He suggested what we needed to do and we trusted him to do it. He even helped with my husbands phone. Thanks Jack very polite and knowledgeable 😊

Had a great experience at iStore Oxford. Angus was incredibly patient and kind with my elderly mum, who had lots of questions. The whole team was friendly and approachable, and we left with our issue fully resolved. You know it’s a solid place when Apple themselves refer you there in the absence of a local…

Seamless experience for a repair under limited warranty. Contacted Apple Support who advised me to book an appointment with my local Apple authorised service provider, within a few days of dropping off the laptop it was ready and repaired. Staff very knowledgable and friendly.

The staff at western computers and his name is toofiar is absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and a welcoming attitude. They are not only professional but also go above and beyond to ensure customers have a great experience. Their attention to detail, patience, and kindness truly…

just been back in to the Chelmsford Branch, as always great service, I was served by Brad W and also the store Manager Brad B. Both brads are very knowledgable and would highly recommend coming for any purchase or repair.

For any Apple users that experience issues, Western Computers istore are the people to visit. My daughter, who has used them in the past, recommended them for my 3 month old iPhone, that had decided to jam up. I took my phone in to them and the staff were ever so polite and helpful. They…

I recommend Western Computers wholeheartedly. I very rarely write online reviews, but, after 9 years of service, and four excellent Apple laptops for various household members, I feel I must pay tribute to this exceptional shop. I use computers for professional purposes, so can evaluate them after heavy use, involving many stored documents. Apple's hardware…

Very appreciative of the service Brad provided yesterday in reinstating my new I pad which I was locked out of as had forgotten the pass code. He was very thorough, informative and patient with me (an elderly lady!). Would definitely go there again if we had any other tech problems.

I had an absolutely fantastic experience thanks to Bradley W. From the moment we began interacting, Bradley was professional, attentive, and genuinely dedicated to making sure everything went smoothly. He went above and beyond to ensure I was taken care of, answering every question with clarity and offering helpful suggestions along the way. It’s rare…

Joost helped find me a new mobile during my hour of need (I’d destroyed my old one and needed a new one quickly for a sales event the next day). He sorted out the data and app transfer and guided me through every step in a helpful and fun way. Have recommended Western Computer already…

Excellent service from friendly staff. I’m so glad I brought my ancient MacBook to have the operating system reinstalled. It was quick and inexpensive. I would definitely use them again.

The staff was very helpful and gave me honest advice when I thought my phone screen had cracked.

I took my Mac in on Wednesday as i had trouble with the charging ports. I didn’t grab his name but the guy that served me was really helpful and gave me a couple of options. Within two days the technician had taken a look, diagnosed the problem, and fixed. Had my Mac back by…

Joost, Rob and the team at iStore (was Western Computer) are *amazing*. As a small business owner I've been coming to them for IT support for my Apple tech for years. I recently upgraded my ancient (2018) MacBook Pro for a M4 processor MacBook Air. Even first thing on a Saturday morning they were able…

Went in on Thursday with a broken camera on my iPhone. I had booked an appointment but turned up 10 minutes early which was no issue. The service I received (I think from the manager) was great. He explained everything clearly and the process that my phone would have to stay with them for 2-3…

Absolutely first class service and knowledge was outstanding and best grade A customer case I've experienced in years. Brad W was a epic superstar and fully helped me decide and will be returning and referring Kind regards Russell Byham